Privacy Policy

ViewLast updated: 6th August 2025

Karma Beauty is committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, and store your information, and your rights under data protection laws, including the UK General Data Protection Regulation (UK GDPR).

  1. Who We Are

Karma Beauty
211 Ffordd Y Dociau
Barry
CF62 5DX
Email: info.webb.mel@btinternet.com
Phone: 07966 441434
Website: www.karma-beauty.co.uk

We act as the “Data Controller” of the personal information you provide to us.

  1. What Information We Collect

We collect and process the following personal information:

  • Full name
  • Contact details (email address, phone number)
  • Appointment history
  • Information you provide during bookings or consultations (e.g. treatment preferences, allergies, health-related information)
  • Marketing preferences
  • Website usage data (via cookies – see Section 6)
  1. How We Collect Your Information

We collect your data through:

  • Online appointment bookings (via Acuity Scheduling)
  • Contact forms, email or phone enquiries
  • Newsletter sign-ups (via Mailchimp)
  • In-person or telephone bookings
  • Website analytics and cookies
  1. Why We Collect Your Data

We collect and process your data to:

  • Manage and confirm your appointments
  • Communicate important updates (e.g. reminders, cancellations)
  • Deliver treatments safely and effectively
  • Send marketing and promotional communications (only with your consent)
  • Improve our services and website performance
  • Comply with legal and insurance requirements
  1. Third-Party Services We Use

To provide our services, we work with the following GDPR-compliant platforms:

Acuity Scheduling (by Squarespace)

We use Acuity to manage our online booking system. When you schedule an appointment, your name, contact details, and preferences are securely stored on their system to facilitate and manage your booking.

View the Acuity Privacy Policy Here

Mailchimp

If you subscribe to our newsletter, your name and email address are collected and stored by Mailchimp. We use this service to send occasional emails about offers, services, or updates. You can unsubscribe at any time by clicking the link in our emails.

View the Mailchimp Privacy Policy Here

We do not share your data with any other third parties for marketing purposes.

  1. Cookies and Website Analytics

Our website uses cookies to enhance your experience and understand how visitors interact with our site. Cookies are small text files stored on your device. You can manage or disable cookies via your browser settings.

  1. How We Protect Your Data

We take appropriate security measures to protect your data, including:

  • Secure, encrypted third-party platforms
  • Access control for sensitive data
  • Staff awareness and training on data privacy
  1. How Long We Keep Your Data

We only retain your personal data for as long as necessary:

  • Appointment and treatment records: up to 7 years (for insurance and regulatory purposes)
  • Marketing data: until you withdraw your consent
  • General enquiries: up to 12 months

You can request deletion of your data at any time (see Section 10).

  1. Sharing Your Data

Your data is only shared with trusted third-party providers (listed above) to help us deliver our services. We do not sell or trade your data. We may disclose information if required by law or regulatory obligation.

  1. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of any inaccurate or incomplete data
  • Withdraw your consent at any time
  • Request erasure of your data (“right to be forgotten”)
  • Restrict or object to processing
  • File a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at: info.webb.mel@btinternet.com

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately upon publication.

Last reviewed: 6th August 2025

 

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